Hi!

I’m Divine.

I turn complexity into clarity.

Specializing in B2B & B2C platforms, design systems, and large-scale workflows, I bring structure to ambiguity and transform operational chaos into intuitive, durable product experiences.

15+ years designing enterprise products and systems

Austin, TX

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Résumé

Selected Work

Featured Projects

Case studies that reflect my approach to systems thinking, enterprise platforms, and product strategy.

  • B2B
  • Systems Thinking

Modernizing Dell’s Commercial Quote Experience

Dell’s quote platform processed 13 million quotes a quarter. Most customers couldn’t figure out how to manage them online. This is how we fixed that.

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  • AI/UX
  • Strategy

Shaping an AI Experience Vision Through System-Level Exploration

This work focused on helping teams reason about how AI-enabled systems should behave, scale, and support decision-making across an enterprise ecosystem, laying the groundwork for higher AI maturity before interfaces or features were defined.

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  • AI/UX
  • Design System

The Dell Design System Governance Engine

This work explores how governance could shift from manual review to system‑supported guidance, protecting design quality at scale without sacrificing designer autonomy.

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  • Mobile UX
  • Product Strategy

How do we turn a price-checking habit into a full-trip booking behavior?

A self-directed design exercise in response to a brief: a travel app has built a deep moat in price prediction, but users return to check flight prices and leave.

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  • B2B
  • Transactions

Unified Commercial Purchase & Checkout

A unified approach to commercial purchase and checkout, designed to support complex enterprise buying flows while reducing fragmentation across quote, cart, and fulfillment experiences.

[Coming soon]

Writing

Latest Articles

Recognitions

What people say

Divine’s exceptional contributions have been instrumental in designing all the logistics features that have brought immense value not just to the Cart and Checkout experience but also to the Quote functionality.

Ankur Dubey

Dell Technologies

Your leadership in Quotes has not only filled a crucial gap but also inspired the rest of the team to rise to the challenge. As we continue to evolve, know that your efforts and sense of responsibility are highly appreciated. Thank you for all that you are doing.

Itee Sharma

Dell Technologies

Your willingness to dive right into the work, conduct difficult remote interviews, interact thoughtfully with stakeholders, and prototype designs has allowed us to keep the timelines for this project on track despite many short-term demands.

Claire Regan

Dell Technologies

You have conducted multiple D&F sessions, striving to understand the lay of the land of our commercial checkout experience while also driving GOP and OMOD, while guiding our commercial purchase designers. You live by our culture code and do what’s right for our customers, while also balancing the hectic nature of our business priorities. Thank you so much!!!

Paul Sturrs

Dell Technologies

Your work is excellent, with remarkable attention to detail helping us gaining alignment from diverse stakeholders. Thank you for following through, going to the next level, and setting a standard for how we work with our colleagues across the enterprise. We have a lot to learn from you!

Tonya Browning

Dell Technologies

Divine, I want to thank you for a great partnership with my team and me so far. You seek solutions that creatively align user needs and business goals and have been flexible to help us prioritize the work, considering capacity concerns. Looking forward to all the great work you and the Ursa team have lined up to improve the customer experience in the upcoming sprints. Kudos!

Surya Prabha Mohanan

Dell Technologies

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