Hi!
I’m Divine.
I turn complexity into clarity.
Specializing in B2B & B2C platforms, design systems, and large-scale workflows, I bring structure to ambiguity and transform operational chaos into intuitive, durable product experiences.
15+ years designing enterprise products and systems
Austin, TX
Selected Work
Featured Projects
Case studies that reflect my approach to systems thinking, enterprise platforms, and product strategy.
- B2B
- Systems Thinking
Modernizing Dell’s Commercial Quote Experience
Why were customers calling a rep when the better experience was already online?
- AI/UX
- Strategy
Shaping an AI Experience Vision Through System-Level Exploration
What does it take to shape how an organization thinks about AI, before anything gets built?
- AI/UX
- Design System
The Dell Design System Governance Engine
What if governance didn’t slow designers down, but instead ran alongside them?
- Mobile UX
- Product Strategy
How do we turn a price-checking habit into a full-trip booking behavior?
A self-directed design exercise in response to a brief: a travel app has built a deep moat in price prediction, but users return to check flight prices and leave.
- B2B
- Transactions
Modernizing Dell’s Self-Service Logistics at Scale
Moving complex enterprise checkout workflows online, reducing rep dependency, and unlocking revenue that couldn’t scale any other way.
[Coming soon]
Recognitions
What people say
Divine’s exceptional contributions have been instrumental in designing all the logistics features that have brought immense value not just to the Cart and Checkout experience but also to the Quote functionality.
Ankur Dubey
Dell Technologies
Your leadership in Quotes has not only filled a crucial gap but also inspired the rest of the team to rise to the challenge. As we continue to evolve, know that your efforts and sense of responsibility are highly appreciated. Thank you for all that you are doing.
Itee Sharma
Dell Technologies
Your willingness to dive right into the work, conduct difficult remote interviews, interact thoughtfully with stakeholders, and prototype designs has allowed us to keep the timelines for this project on track despite many short-term demands.
Claire Regan
Dell Technologies
You have conducted multiple D&F sessions, striving to understand the lay of the land of our commercial checkout experience while also driving GOP and OMOD, while guiding our commercial purchase designers. You live by our culture code and do what’s right for our customers, while also balancing the hectic nature of our business priorities. Thank you so much!!!
Paul Sturrs
Dell Technologies
Your work is excellent, with remarkable attention to detail helping us gaining alignment from diverse stakeholders. Thank you for following through, going to the next level, and setting a standard for how we work with our colleagues across the enterprise. We have a lot to learn from you!
Tonya Browning
Dell Technologies
Divine, I want to thank you for a great partnership with my team and me so far. You seek solutions that creatively align user needs and business goals and have been flexible to help us prioritize the work, considering capacity concerns. Looking forward to all the great work you and the Ursa team have lined up to improve the customer experience in the upcoming sprints. Kudos!
Surya Prabha Mohanan
Dell Technologies
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